RE-ENGINEERING SERVICE CENTERS Ltd.

Privacy Policy

Effective Date: October 31, 2026

RE-ENGINEERING SERVICE CENTERS Ltd. respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains what information we may collect, how we use it, and how it may be shared.

1. Information We Collect

When you visit our website, request an appointment, or purchase automotive services, we may collect:

  • Full name

  • Phone number

  • Email address

  • Vehicle year, make, model, and VIN

  • Vehicle service and repair history

  • Appointment and service location information

  • Billing and payment information

  • Information submitted through website forms

2. How We Use Your Information

We use customer information for legitimate business purposes, including:

  • Scheduling mobile automotive services

  • Providing repair estimates and invoices

  • Communicating diagnostic findings

  • Sending digital vehicle inspection reports

  • Processing payments

  • Providing warranty support

  • Responding to customer questions

  • Managing customer accounts and service records

  • Improving our services and website

  • Meeting legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers.

These providers may collect and process payment information according to their own privacy policies and security practices.

We do not use customer payment information for purposes unrelated to authorized transactions.

4. Sharing Customer Information

We do not sell customers' personal information.

We may share information when necessary with:

  • Payment processing companies

  • Automotive service and repair software providers

  • Scheduling and booking platforms

  • Parts suppliers when necessary to fulfill a repair

  • Technology and website service providers

  • Government authorities when legally required

Third-party providers are responsible for their own privacy and security practices.

5. Website Cookies and Tracking

Our website and third-party services may use cookies or similar technologies to support website functionality, understand website traffic, and improve the customer experience.

Visitors may manage cookies through their browser settings where available.

6. Customer Communications

We may contact customers by phone, email, or text message regarding:

  • Appointment confirmations

  • Service updates

  • Repair estimates and approvals

  • Invoices and payments

  • Warranty questions

  • Customer service matters

Marketing messages will be sent only where permitted and, when required, with appropriate consent.

Customers may opt out of marketing text messages by replying STOP. Opting out of marketing messages does not prevent us from sending essential service-related communications where permitted by law.

7. Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect customer information against unauthorized access, disclosure, alteration, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain customer information for as long as reasonably necessary to provide services, maintain business records, address warranty matters, resolve disputes, and comply with applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, customers may have rights to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain marketing communications

  • Ask questions about how their information is used

Requests can be submitted using the contact information below.

10. Third-Party Websites

Our website may contain links to third-party websites, including payment platforms, booking systems, and other service providers.

We are not responsible for the privacy practices or content of external websites.

Customers should review the privacy policies of those providers before submitting personal information.

11. Children's Privacy

Our website and automotive services are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable laws.

Updates will be published on this page with a revised effective date.

13. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

RE-ENGINEERING SERVICE CENTERS Ltd.

Email: info@re-engineeringauto.com

Website: https://www.re-engineeringauto.com/

Your privacy and trust matter to us. Thank you for choosing RE-ENGINEERING SERVICE CENTERS Ltd.